Shipping live plants

Q: I am a rare plant collector and very impressed with your
plants selection that I can not find in our local nurseries in California. I have
never ordered plants online before and wonder how they make it through the
trip and do you suggest any special care to help plants with recovery?
A: Shipping live plant in a box for several days is definitely a
challenge both for a plant and for a grower. After many years of experience
packing/shipping plants we learned how to make that trip a success. Thanks to
our special packing techniques, breaking during shipping happens very rarely.
However, in order for the plant to recover well from normal shipping stress,
some special attention required from a customer too. You will receive care
instructions with your order. Make sure to follow them thoroughly, otherwise
you may put your plants at risk. These are a few factors to consider that
affect your plant during transit. They may cause the following symptoms of
shipping stress:
1. Lack of light. Complete darkness in a box is opposite to a
bright light that the plant was used to. After 2-3 days it may cause leaf drop.
If this happens, make sure to reduce watering. Less leaves means less
evaporation, and a plant can't use excessive water which may cause root rot.
2. Extreme temperature. Hot summer or cold winter temperatures
may put a tender tropical plant into serious shock. Usually the only time when
temperature may affect the package is when it is left outside on your
doorstep. Watch out for delivery by tracking the package with a number we provide in
shipping confirmation email.
3. Dry air and lack of water. When packing plants, we saturate
root ball and then wrap it tightly in plastic so normally your plant will have
enough water supply for a 3-4 day trip unless there are unexpected delays. In
a special package, the plant usually has enough of humid environment around
the leaves, especially if there are several plants together. However if the
box was exposed to heat it may dry out, and this will cause yellowing and/or
drying leaves. In most cases this is not critical; cut damaged leaves and new
growth will appear soon.
The shipping stress symptoms are normal and once you apply some extra
attention and love, your plants will recover sooner than you think. Be patient,
don't push with too much water or light, keep warm, in bright shade, and do
not fertilize until the plant shows new growth.
Remember to always use SUNSHINE Epi - a natural bio-stimulant that helps stressed plants to
recover quickly!

