Click on Contact form and get your questions answered as top priority!

Order status: Check your order status 24/7 from Order Status Page.

Customer Service: 239-689-5745, 239-245-7853, 239-690-2666, Toll-free: 1-866-897-7957
For urgent assistance regarding changes in your order, shipping address verification, etc. please use contact form and we will get back to you shortly.
Check your order status 24/7 from Order Status Page.

Fax: 954-252-4442.
You may fax your order using the order form

Email: For prompt responce - use our contact form! Our email is info@toptropicals.com, however, due to a very large volume of emals, an email reply may take up to a few business days

Mailing address: Top Tropicals, 13890 Orange River Blvd, Ft Myers, FL 33905.

Order form. You may mail us your order along with your payment.
Print out your shopping cart contents with shipping address entered in required fields or use order form.
We are unable to process your order without your name and address. Use item names/numbers as they appear in OUR online store.

Garden center: Visit our Garden Center in Ft Myers, FL.
13890 Orange River Blvd, Ft Myers, FL 33905.
See directions.

Customer Service Department: 239-771-8081.
For personal assistance in your shopping, call Anna Banana. Whether you need to pick the best plant or need an advise prior to your purchase, we are always here to help!

Claims Department: 239-771-8082.
For submitting a claim for a damaged plant, be ready to email us a picture.
All clams must be submitted in writing (by email, contact form, or fax). See our return policy

International Department: 239-771-8083.
We ship plants and seeds around the World. Since international shipping of live products involves different import regulations in different countries, certain requirements must be met.
Check out our International shipping page for general idea, and email us for a custom quote and more information.

 

Before you contact us with a question, please check out:

Cultivation questions:

• Plant information in our Catalog.
• Frequently Asked Questions
• For plant hardiness in your climate zone, please contact your Local Extention Office
  

Plant ID: Messages with photo attachments over 2 Mb of total size may be rejected by our mail-server. We appreciate your cooperation and will be happy to help.
Please note that we specialize on tropical and subtropical plants only. Do not seek advice from us on non-tropical plants.

Availability:

• Online Store page has full availability list! This online price-list is updated daily. If there is no price - the item is not available for sale.
• Plant Catalog is for information only. If you don't see the price - the plant is not for sale!
• Backorder items: use wishlist feature to get an automatic notification when the item is available

Prices and ordering:

• Shipping cost. The ONLY way to find it out is to use online shopping cart to automatically calculate actual shipping cost which depends on particular plant (size, weight) and destination. Select item in the shopping cart, select state, press "Add shipping" button. Here it is!
• Payments.
  • Credit card. Please do not e-mail your credit card information! It's not safe. Pay online via our secure server, or call us if you prefer to speak to somebody.
  • Checks - may take up to 10 days to clear. If you would like to mail your order/payment, please print out shopping cart contents with shipping address entered in required fields. We are unable to process your order without your name and address. Use item names as they appear in OUR online store.
• Order questions. You may check your order status 24/7 from Order Status Page. Otherwise, you may questions or concerns regarding your order, and they will be answered in order they've been received. Don't forget to include your order number, your name and location!
• Order changes and claims. All changes in existing orders, as well as claims on accepted orders (within 3-day period) are excepted ONLY in written form: contact form, email or fax. Don't forget to include your order number! For urgent assistance regarding changes in your order, shipping address verification, etc. please email or call us and we will get back to you shortly.

Using Top Tropicals Images:

See using TopTropicals.com images

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Thank you for your business with us!