Shipping live plants

Q: I am a rare plant collector and very impressed with your plants selection that I can not find in our local nurseries in California. I have never ordered plants online before and wonder how they make it through the trip and do you suggest any special care to help plants with recovery?

A: Shipping live plant in a box for several days is definitely a challenge both for a plant and for a grower. After many years of experience packing/shipping plants we learned how to make that trip a success. Thanks to our special packing techniques, breaking during shipping happens very rarely. However, in order for the plant to recover well from normal shipping stress, some special attention required from a customer too. You will receive care instructions with your order. Make sure to follow them thoroughly, otherwise you may put your plants at risk. These are a few factors to consider that affect your plant during transit. They may cause the following symptoms of shipping stress:

1. Lack of light. Complete darkness in a box is opposite to a bright light that the plant was used to. After 2-3 days it may cause leaf drop. If this happens, make sure to reduce watering. Less leaves means less evaporation, and a plant can't use excessive water which may cause root rot.

2. Extreme temperature. Hot summer or cold winter temperatures may put a tender tropical plant into serious shock. Usually the only time when temperature may affect the package is when it is left outside on your doorstep. Watch out for delivery by tracking the package with a number we provide in shipping confirmation email.

3. Dry air and lack of water. When packing plants, we saturate root ball and then wrap it tightly in plastic so normally your plant will have enough water supply for a 3-4 day trip unless there are unexpected delays. In a special package, the plant usually has enough of humid environment around the leaves, especially if there are several plants together. However if the box was exposed to heat it may dry out, and this will cause yellowing and/or drying leaves. In most cases this is not critical; cut damaged leaves and new growth will appear soon.

The shipping stress symptoms are normal and once you apply some extra attention and love, your plants will recover sooner than you think. Be patient, don't push with too much water or light, keep warm, in bright shade, and do not fertilize until the plant shows new growth.

Remember to always use SUNSHINE Epi - a natural bio-stimulant that helps stressed plants to recover quickly!