Our address:

Top Tropicals
4080 Orange River Loop Rd, Ft Myers, FL 33905

Directions to our Garden Center

Email:

info@toptropicals.com

Customer service and ordering by phone:

Phones: 239-689-5745, 239-245-7853
Toll-free: 866-897-7957
Fax 954-252-4442

How to order:

• Online: You can use our online store.
• By Phone:. We accept orders over the phone. For urgent assistance regarding changes in your order, shipping address verification, etc. please email us and we will get back to you shortly. Remember that you can always check your order status 24/7 from Order Status Page.
• By Fax: You may fax your order using the order form.
• By Mail: Mail us your order along with your payment. You may print out your shopping cart contents with shipping address entered in required fields. We are unable to process your order without your name, address, and items names as they appear in OUR online store. You may use the order form as well.

Cultivation questions:

Before contacting us please check these resources, your question maybe answered already:

• Look up plant information in our Catalog.
• Frequently Asked Questions page will be helpfull, too.
• For questions regarding plants hardiness in your climate zone, please contact your Local Extention Office.

Plant ID: small files only please! Messages with attachments over 2 Mb of total size may be rejected by our mail-server. You don't have to be Adobe Photoshop expert to scale your images down. Many freely dowloadable programs can do that. Small 600x400 file is as good as 3000x2000 for plant identification. We appreciate your cooperation and will be happy to help.

Please note that we specialize on tropical and subtropical plants only. Do not seek advice from us on non-tropical plants.

Availability:

• Online Store page has full availability list! This online price-list is updated daily. If there is no price - the item is not available for sale.
• Plant Catalog is for information only. If you don't see the price - the plant is not for sale!
• Backorder items: use wishlist feature to get an automatic notification when the item is available

Prices and ordering:

• Shipping cost. The ONLY way to find it out is to use online shopping cart to automatically calculate actual shipping cost which depends on particular plant (size, weight) and destination. Select item in the shopping cart, select state, press "Add shipping" button. Here it is!
• Payments.
  • Credit card. Please do not e-mail your credit card information! It's not safe. Pay online via our secure server, or call us if you prefer to speak to somebody.
  • Checks. If you would like to mail your order/payment, please print out shopping cart contents with shipping address entered in required fields. We are unable to process your order without your name, address, and items name as they appear in OUR online store.
• Order questions. You may check your order status 24/7 from Order Status Page. Otherwise, you may questions or concerns regarding your order, and they will be answered in order they've been received. Don't forget to include your order number, your name and location!
• Order changes and claims. All changes in existing orders, as well as claims on accepted orders (within 3-day period) are excepted ONLY in written form: email or fax. Don't forget to include your order number! For urgent assistance regarding changes in your order, shipping address verification, etc. please email or call us and we will get back to you shortly.

Privacy Statement:

We do not share, sell or divulge any client information. All client information is confidential. However, please note that your email can be published on this site (without any personal information). Let us know if it is not intended for publication. Our privacy policy.

Return policy:

See our return policy here.

Thank you for your business with us!