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TopTropicals.com— rare tropical plants for home and garden

TopTropicals logoCall us: 866-897-7957

TopTropicals.com— rare tropical plants for home and garden

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Contact info

USE THIS CONTACT FORM for prompt response

Contact form - Address - Email - Phone - Availability - Pricing - How to order - How to grow - Return policy - Image use

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Address:

Top Tropicals
13890 Orange River Blvd
Ft Myers, FL 33905
  Directions to Garden Center
About TopTropicals

Email. For prompt responce - use our contact form!

info@toptropicals.com (due to a very large volume of emals, an email reply may take up to a few business days)

Phone numbers:

Customer service:
239-689-5745, 239-245-7853, 239-690-2666
Toll-free: 1-866-897-7957
Fax: 954-252-4442 order form here

DIRECT NUMBERS:

Sales Department: 239-771-8081
order changes, adding or removing items to/from existing order

Shipping Department: 239-771-8082
order status, shipping day schedule and changes
Order Status Page

International Orders Department: 239-771-8083
zoem@toptropicals.com
See also international shipping

Claims Department: 239-771-8082
for submitting a claim for a damaged plant, be ready to email us a picture
All clams must be submitted in writing (email, contact form, or fax)

Office/Administrative: 239-887-3323
katieh@toptropicals.com

How to order:

  • Online: You can use our online store.
  • By Phone:. We accept orders over the phone. For urgent assistance regarding changes in your order, shipping address verification, etc. please email us and we will get back to you shortly. Remember that you can always check your order status 24/7 from Order Status Page.
  • By Fax: You may fax your order using the order form.
  • By Mail: Mail us your order along with your payment. You may print out your shopping cart contents with shipping address entered in required fields. We are unable to process your order without your name, address, and items names as they appear in OUR online store. You may use the order form as well.
  • In person: visit our Garden Center

Cultivation questions:

Before contacting us please check these resources, your question maybe answered already:

Plant ID: small files only please! Messages with attachments over 2 Mb of total size may be rejected by our mail-server. You don't have to be Adobe Photoshop expert to scale your images down. Many freely dowloadable programs can do that. Small 600x400 file is as good as 3000x2000 for plant identification. We appreciate your cooperation and will be happy to help.

Please note that we specialize on tropical and subtropical plants only. Do not seek advice from us on non-tropical plants.

Availability:

  • Online Store page has full availability list! This online price-list is updated daily. If there is no price - the item is not available for sale.
  • Plant Catalog is for information only. If you don't see the price - the plant is not for sale!
  • Backorder items: use wishlist feature to get an automatic notification when the item is available

Prices and ordering:

  • Shipping cost. The ONLY way to find it out is to use online shopping cart to automatically calculate actual shipping cost which depends on particular plant (size, weight) and destination. Select item in the shopping cart, select state, press "Add shipping" button. Here it is!
  • Payments.
    • Credit card. Please do not e-mail your credit card information! It's not safe. Pay online via our secure server, or call us if you prefer to speak to somebody.
    • Checks. If you would like to mail your order/payment, please print out shopping cart contents with shipping address entered in required fields. We are unable to process your order without your name, address, and items name as they appear in OUR online store.
  • Order questions. You may check your order status 24/7 from Order Status Page. Otherwise, you may questions or concerns regarding your order, and they will be answered in order they've been received. Don't forget to include your order number, your name and location!
  • Order changes and claims. All changes in existing orders, as well as claims on accepted orders (within 3-day period) are excepted ONLY in written form: email or fax. Don't forget to include your order number! For urgent assistance regarding changes in your order, shipping address verification, etc. please email or call us and we will get back to you shortly.

Privacy Statement:

We do not share, sell or divulge any client information. All client information is confidential. However, please note that your email can be published on this site (without any personal information). Let us know if it is not intended for publication. Our privacy policy.

Return policy:

See our return policy

Using Top Tropicals Images:

See using TopTropicals.com images

 

 

Thank you for your business with us!

©Top Tropicals LLC, 2003 -    ©TTmagazine.info, 2007 -    Using TopTropicals.com images